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Return / Repair Order (RMA)

Submit one or more devices with a brief issue description. We’ll generate an RMA number when complete.

  1. 1
    Product Info
  2. 2
    Address Info
  3. 3
    Expedite Options
  4. 4
    Tracking Number
  5. 5
    Terms Agreement

1. Enter product information

This form will help you return items to Juniper Systems and ensure that we can track your shipment through this process. Please fill out the information below and we will issue you a Return Merchandise Authorization (RMA) number.

Before proceeding, please confirm that repairs are still available for your device.
Repair instructions Lead time & expedite options Are repairs still available?
Important Notice(s)
  • If you have a Topcon branded device, please note that it must be serviced by a Topcon authorized repair center. Please contact Topcon directly for repair services.
  • Mesa 4 repairs requiring a mainboard replacement may experience extended turnaround times. For more details, please refer to Mainboard Supply Constraints for Mesa 4 .
Device 1

Max 2000 characters.