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Restoring Bluetooth Connection between Allegro Keyboard and Archer 4

Article #17125

This information applies to the Allegro Wireless Keyboard paired with the Archer 4.

If your Allegro Wireless Keyboard won't pair to your Archer 4 after waking from sleep mode, forget the current Bluetooth® connection and pair it again.

  1. On the Allegro keyboard, press and hold the Power key for 10 seconds until the blue LED stops blinking. This removes the Bluetooth connection.

  2. On the Archer 4, go to Settings > Connected devices.

  3. In the list of paired devices, tap the gear icon next to Allegro KBD FWX.XX, where X.XX is the version number. 

  4. Tap Forget.

  5. When prompted, tap Forget device to confirm that you want to remove Bluetooth connection.

  6. Pair the Allegro keyboard with the Archer 4 again. (For instructions, see "Pair the Keyboard" in the Allegro Wireless Keyboard User Manual.)

Allegro Wireless Keyboard Connection Issues on Android 16

If your Allegro Wireless Keyboard is experiencing connection issues with your Archer 4 running Android 16, ensure you have updated to build number JHW 001.00.0058.00 or later. To view your build number and steps to update, visit System Updates for Archer 4.

If you are unable to update your Archer 4, follow these steps as a temporary workaround.

  1. On the AWK, press and hold the Power key for 10 seconds until the blue LED stops blinking. This removes the Bluetooth connection.

  2. On the AR4, go to Settings > System > Reset options > Reset Bluetooth and Wi-Fi.

  3. Pair the Allegro keyboard with the Archer 4 again. (For instructions, see "Pair the Keyboard" in the Allegro Wireless Keyboard User Manual.)

 

Reviewed & Approved: TR, JM: 12Aug2025, UPDATED 26OCT2026