Setting Up a Simbase SIM Card

Simbase is an IoT connectivity platform with flexible, pay-per-use cellular data SIM cards. The cards are compatible with Mesa tablets, Archer 4 handheld device, and Alta tablet.

To set up a Simbase SIM card, follow the instructions provided by Simbase. When you reach Step 3: How to set up the APN, the instructions are generic. The following sections provide APN setup instructions for specific devices.

Mesa 3 Android, Archer 4, and Alta

To set up an APN on Mesa 3 Android, Archer 4, and Alta:

1. Power off your Android device. Insert the SIM card, and then power on the device. 

2. Open Settings, and select Network & Internet > SIMs.

3. Select the SIM card, then select Access Point Names.
   When you open it, one APN may already be configured. You will need to add a second APN.

4. Tap Add    to create a new APN.

5. Enter the APN settings as shown on the Android tab of the linked page, and tap Save.
   Note: After you add the second APN, it may not appear in the list. This is expected behavior and does not indicate a problem.

6. Restart the device to apply the settings.

Mesa Pro and Mesa 4 Windows

To set up the APN on Mesa Pro and Mesa 4 Windows:

1. Power off the tablet. Insert the SIM card, and then power on the device.

2. Open Settings. Select Network & internet > Cellular. 

3. Ensure Data roaming options is set to Roam.

4. Select Mobile operator settings > Add APN.

5. Enter the profile name and APN: 

   • In Profile name, enter simbase.

   • In APN, enter simbase.

6. Ensure Apply this profile is selected.

7. Select Save.

Mesa 3 Windows

To set up the APN on Mesa 3 Windows, follow the instructions for setting up an APN with skylight.

Set the data roaming to roam.

1. Open Settings. Select Network & internet > Cellular. 

2. Ensure Data roaming options is set to Roam.

Reviewed & Approved: JB, 09JULY2025