BackOn-screen keyboard settings and options
12 Mar 2021
This article provides solutions to common issues with the on-screen keyboard for the Mesa 2 and 3.
No Keyboard on Login Screen
If the on-screen keyboard will not appear on the Windows login screen even after tapping on a field, an automated Windows update may be in the process of installing. To show the update progress, tap Power > Restart.
If you are on the login password screen for Microsoft Windows 10, and the on-screen keyboard does not appear automatically or after placing the cursor in the password text box field,
- Tap on the accessibility icon in the bottom-right corner.
- Select "On-screen Keyboard" to enter the password or pin.
Keyboard is Slow to Respond
If the on-screen keyboard is slow to respond,
- Tap Start > Settings > Devices > Typing.
- Disable “Show text suggestions as I type.”
You may need to disable Tablet Mode to improve response of the on-screen keyboard, and/or switch Touchscreen Profile.
Hardware Button Does Not Pull Up Keyboard
The P3 button is set by default to pull-up the on-screen keyboard when pressed. This setting can be viewed and changed in our custom keypad settings utility. A major Windows update may make this stop working. If so, installing OS patch 17349 or later should fix it.
If not, visit our article Re-assigning hardware keys on Mesa 3 and Mesa 2 or contact support@junipersys.com for assistance.
Keyboard Icon is Not Visible
If the keyboard launch icon is not visible in the bottom right system tray,
- Tap and hold the date and time on the system tray.
- Select "Show touch keyboard button" from the menu.
If this doesn't work,
- Go to Start > Settings > Devices > Typing.
- Enable the "Show touch keyboard when not in tablet mode and there's no keyboard attached" option.
Other options, such as a full keyboard, are available on this screen.
Additional keyboard options can be found under Start > Settings > Ease of Access > Keyboard.
Text Fields are Too Small
If some text fields appear to be too small to tap on to bring up the on-screen keyboard, see our article about adjusting the display scaling.
Carlson SurvPC Disabled Keyboard
If you are running the Carlson SurvPC software on your Mesa 3 or Mesa 2 unit, it will replace the default on-screen keyboard with its own inside and outside of the software.
To avoid this, temporarily disable the custom on-screen keyboard in SurvPC by clicking Equip > Configure > General > Use Virtual Keyboard.
Alternative On-Screen Keyboards and Numpads
Some alternative on-screen keyboards and numpads are in the following list, though we have not tested these so we cannot guarantee how well they work on a Mesa 2.
Keyboards
- Hot Virtual Keyboard
- Chessware
- beEnabled
- Comfort Software
- Ilium Software - Inscribe
- Media Freeware
Numpads
Original article written October 3, 2016.
