Please see our Extended Warranty Options Brochure for more information.
A minimum of one year warranty coverage comes standard with all of our rugged computer products. We also provide additional purchased options for extending the warranty coverage. The main benefits of our purchased extended warranty options include:
- Warranty coverage can be purchased to last up to an unprecedented five years from the original ship date.
- Expedited repairs at no additional charge.
- Replacement of worn and/or damaged parts at no additional charge.
- Loaner or replacement product at no additional charge.
- Data recovery service at no additional charge.
Click on a link below to view additional information.
Check Warranty Status
To check the current status of your product warranty, please enter the serial number of the product on the form at:
Note: The Archer Field PC serial number can be found on a white label beneath the battery. The Allegro Field PC serial number can be found inside the battery compartment on a white label beneath the compartment door hinge.
Overview of Extended Warranties
Juniper Systems is committed to delivering world-class service and support. Our mission is to exceed your expectations. Our new extended warranties offer exceptional value in the longterm service for your rugged Field PC. The Gold plan enhances and extends the standard product warranty at an economical price. The Platinum plan offers comprehensive coverage. If your Field PC breaks, it is fixed no questions asked.
Gold Extended Warranty
Platinum Extended Warranty
Extended Warranty Comparison
This plan extends and enhances your standard product warranty. The Gold plan’s rapid response repair insures that your handheld is in working order within 3 days. If you are looking for quick turn with fixed maintenance costs at the most economical price, this plan is for you.The Gold plan includes:
The Platinum plan is a simple, long-term service and support plan that covers everything that might happen to your Field PC while using it in extreme conditions. It provides total peace of mind. If it breaks, it is fixed. No questions asked.The Platinum plan includes:
Order Extended Warranty
To order an Extended Warranty, please fill out the form at:
An Extended Warranty Program can be purchased with any new Archer or Allegro Field PC, or it can be purchased later as long as the order is placed within the product`s standard 1-year warranty period.
An Extended Warranty Program can be purchased for a product that is currently out of warranty only if the product is still within 5-years from the original shipment date. The currently out of warranty product must also be returned on a Repair (RMA) Order for warranty certification by an authorized repair technician. In this case, an Extended Warranty Program can only be purchased for the number of years remaining within the 5-years from the original shipment date.
We accept any of the following payment methods:
- American Express
- Purchase Order (PO) Number
- Verbal Invoice / Billing (Available on pre-approved accounts only)