Complete Care options

November 2013

Please see our Complete Care service plans brochure for more information.

At Juniper Systems, we pride ourselves in the care of our customers. Our goal is to provide you with outstanding service and complete peace of mind. While our manufacturer's warranty protects against manufacturer’s defects, we offer additional service plan options that provide additional benefits through participating repair centers, for those who want to maintain and protect their investment more fully. Some of the most valued service options include:

  • Service plan coverage up to an unprecedented five years from the original product ship date.
  • Up to 50% discount on all charged repairs.
  • Expedited repairs and return shipping at no additional charge.
  • Replacement of worn and/or damaged parts at no additional charge.
  • Complete Comprehensive Coverage to protect your investment even when accidents occur.
  • Loaner product option when even a 1-day expedited repair is not enough.
  • Priority support through a personal account specialist

The most valued benefits for these service options are reducing total cost of ownership through less down-time and increasing work crew productivity and predictable maintenance costs. Click on a link below to view additional information.

Complete Care
Platinum

Complete Care
Gold

Standard
Warranty

 

Check Status

To check the status of your current service plan or warranty, please enter the serial number of the product on the form at:

Check Warranty Status Form

Note: The Archer Field PC serial number can be found on a white label beneath the battery. The Allegro Field PC serial number can be found inside the battery compartment on a white label beneath the compartment door hinge.

 

Payment Method

We accept any of the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Purchase Order (PO) Number
  • Verbal Invoice / Billing (Available on pre-approved accounts only)