Support Knowledge Base Topics

 

Not Responding (Lock up)

2016-11-09 - Running slow or frozen

2016-10-20 - Stuck at Windows login password screen

2016-09-28 - Data or job file corrupted or causing lock ups

2016-06-28 - Windows Updates may delay booting or field work

2016-03-30 - Unit is frozen and will not power off or reset

2015-10-26 - Keyboard lock up or key not responding

2015-08-05 - Stuck during the boot process

2014-09-10 - System error during OS update

2012-09-20 - Allegro keyboard not responding

2011-09-08 - Large data files causing slow downs and lock ups

2010-09-23 - Leica robotic Allegro lock up in Carlson SurvCE

2010-08-02 - System password has been unintentionally set

2009-01-21 - Clean Windows Registry

2008-08-21 - Reset System

2008-08-20 - Restore System

2008-08-19 - Remove Power and Restore System

2008-08-17 - Reload Operating System

2008-06-26 - Stuck during the boot or resume process

2008-02-20 - Battery appears not to charge

2007-03-29 - Handheld computer (display) will not turn on

2007-02-04 - Load OS from card and restore hard drive

2006-12-06 - Running slow or locking up

2006-06-26 - Bluetooth device will not re-connect

2006-06-26 - Display goes blank quickly after turning on

2006-05-10 - Touchscreen not responding or not accurate

2006-05-09 - Set to Factory Defaults (Clean Boot)

2006-04-03 - Data or job file corrupted or causing lock ups

2006-03-17 - Set Windows CE to Factory Defaults

2006-03-03 - Stuck at Fast Warm Boot screen

2005-10-02 - No Bootable Sources Found

2004-10-10 - Preventing missing C_Drive issue

2004-05-03 - C_Drive missing from My Computer

2003-12-10 - ESD (Static) Protection Hardware Update

2002-02-02 - Can't Boot- No Valid NK.BIN

Power (Battery or External Supply)

2017-03-09 - Mesa 2 will not recognize or charge batteries

2016-09-15 - Battery packs not lasting as long

2016-06-01 - One or both batteries are stuck at 7 percent charge

2016-04-28 - Old charger will not charge newer product model

2016-01-05 - Regulatory Lithium warning label on packaging should not prevent shipments

2015-12-15 - Red battery screen appears on Archer 2 or Allegro 2

2015-10-25 - Power Monitor error message appears repeatedly

2015-05-21 - Dual battery pack charge and discharge behavior

2014-12-23 - Handheld will not stay in suspend while charging

2014-10-08 - Charging options and limits

2014-08-19 - Battery will not take a charge or unit will not turn on

2014-04-29 - Powering devices through bottom ports

2012-05-21 - Solar panel power supply

2011-12-15 - Battery gets noticeably warm while charging

2011-08-16 - Power Fault state

2009-07-14 - Extended battery life

2009-01-27 - Battery appears not to charge to full

2008-12-28 - Battery appears to drain overnight

2008-11-05 - Power Devices through Ports or Card Slots

2008-10-31 - Battery will not hold a charge

2008-06-30 - Battery icon has disappeared

2007-11-05 - Power Off option not working

2007-06-13 - Battery compartment and bottom connectors are not water-tight

2007-05-21 - Third-party or custom power supply

2007-04-02 - Battery pack will not charge to full

2007-03-29 - Handheld computer (display) will not turn on

2007-03-15 - Blinking charge light on USB/Power Dock

2006-08-10 - Battery discharges while Field PC is off

2006-05-06 - Middle Charge Indicator LED blinking

2006-03-27 - Leica robotic radio modem

2005-02-10 - Backup Battery Low error message

2004-11-09 - Charging battery in vehicles

2003-12-10 - Battery life less than when new

2003-12-10 - Reduced battery life after weekend or storage

2002-12-10 - Setting the battery level indicator

Software Development

2016-03-09 - Internal storage memory performance and behavior

2015-01-21 - Using and programming function keys on Allegro 2

2013-11-19 - Developing apps for Microsoft Windows Embedded Handheld 6.5

2013-09-10 - Updating apps from Windows Mobile to Windows Embedded Handheld

2012-09-12 - Programmatically controlling the camera

2012-05-21 - GNSS software development

2011-08-18 - Time synchronization on the rugged handheld computer

2011-05-12 - Disabling the built-in camera

2010-04-23 - Microsoft Embedded Visual Basic

2009-05-04 - Taking screen shots of the Field PC

2009-03-17 - Key codes on Windows Mobile Field PCs

2009-03-06 - Creating shortcuts in Windows Mobile

2009-02-17 - Creating software installs

2009-01-29 - Locking down the rugged handheld

2008-11-11 - Terminal (TTY) software for the Field PC

2008-11-11 - PocketDOS function keys

2008-11-05 - Wedge software for the Field PC

2008-10-05 - DOS on the Field PC

2008-09-27 - Platform and Device Identification in Software

2008-06-30 - Java on the Field PC

2008-04-22 - National Instruments Data Acquisition PCMCIA in Allegro

2007-11-08 - Microsoft Visual Studio compatibility

2007-06-28 - Control desktop PC with Field PC

2007-06-28 - Display or control Field PC on desktop PC, monitor, projector

2007-06-11 - Microsoft .NET Compact Framework 2.0 will not install properly

2007-05-17 - Form app generators (rapid application development) and databases

2006-05-10 - Software Development Kits

2006-03-20 - Recommended Development Software

2005-03-29 - Microsoft Visual Studio .NET 2003

2003-12-10 - Compiling for Windows CE 2.12 and 3.0

2003-12-10 - Disable auto-suspend timer API

2003-12-10 - Software Development Kit (SDK) Issues

2003-12-10 - Windows CE 2.12 to 3.0 upgrade debug issue

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